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Got questions? We’ve got answers!

Review our FAQ’s related to all of Pak Mail’s exceptional packing and shipping services.

What types of items does Pak Mail pack and ship?

No matter how awkward or bizarre the items are that you need shipped, Pak Mail is your go-to solution. We can and we do ship anything, anywhere - be it dinosaur bones or the Pope's throne, we've got you covered!

Does Pak Mail offer custom packing services?

Absolutely! Our certified packing specialists will go above and beyond to ensure that all of your items are packaged carefully so they are ready for shipping. This may involve building custom crates or cartons. Whatever it takes, we'll do it right.

Does Pak Mail specialize in any particular type of items?

We love a challenge so anything oversized, overweight or fragile is our forte. That's what we're known for and that's what we do best! Our large-item packing and shipping service is offered via air, ground, ocean and freight.

Whats the most unique item we've ever shipped?

Pak Mail has successfully packed and shipped several unique items worldwide. Explore our Gallery and Stories section to see some amazing examples of items Pak Mail has successfully packed and shipped worldwide!

Is there anything we can't ship?

Unfortunately we are unable to ship live animals. Sorry, no pets or children! Also, any hazardous materials such as ammunition or explosives or flammable liquids like gasoline, diesel or oil are forbidden. Visit our Perishable & Hazardous Items section for more information.

Do I need to ship with a specific carrier?

No, Pak Mail offers you choices. Depending on your specific needs and preferences, you can choose from any of our preferred network of carriers including: FedEx, UPS, Canpar, Local Messenger, LTL Freight, Rail, Air or Sea Cargo. Also, we guarantee the best price and can provide you with comparative rates. We will work with you to determine the best carrier to suit your shipping needs.

Does Pak Mail provide free shipping quotes?

You bet! Just call your local Pak Mail store or click here to request an online quote.

Will Pak Mail pick up my items for shipping?

Most Pak Mail locations offer free local pick up and delivery. To find the Pak Mail location nearest you, please use our Store Locator.

Does Pak Mail carry packaging and moving supplies?

Our complete line of shipping containers, boxes, mailers, newsprint, bubble wrap, tape, tags, packing peanuts are all available for you to purchase. View a full list of our supplies here.

What services does Pak Mail offer for businesses?

Pak Mail provides complete mailroom, shipping, and receiving services for today's business world, including a full line of shipping supplies, freight and specialty shipping options, custom packing, a wide selection of carriers, and local pick up and delivery. We also offer complete pick and pack fulfillment services, as well as office support capabilities, including faxing, photocopying and mail box rental services. For more information or to find the store nearest you, please use our Store Locator.

Can Pak Mail help me with relocating my home or office?

No matter how cumbersome, we can pick up and package the contents of your entire home or office. We can also help you find a carrier to deliver your items anywhere the world.

Does Pak Mail offer private rental mailboxes?

Indeed, private and reliable. Whether you are an individual or a small business, Pak Mail offers 3 different sized private mailboxes. You can receive deliveries from FedEx, Canpar, DHL, UPS and Canada Post overnight deliveries, CODs, and registered mail. We can even hold your mail or forward it to a designated address.